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MBAexpress: Balanced Scorecard

MBAexpress: Balanced Scorecard

Quick Overview
Balanced Scorecard is a performance measurement framework that adds strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance.

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Author(s)

Peter Margaritis, CPA, CGMA, Mac

Field(s) of study

Business Management and Organization

Level of difficulty

Basic

Topics discussed

Discuss in depth the four perspectives of the balanced scorecard (financial, customer, business process, learning & growth), Articulate the value that a balanced scorecard brings to an organization, Discuss the value of identifying a small number of strategic objects for each perspective

Objectives

Recognize how the balanced scorecard helps to align business activities to the vision and strategy of the organization, Identify the key characteristics of a balance scorecard, Identify the four perspectives of the balance scorecard

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